Refund and Returns Policy

Thank you for shopping at You&Sport! We are committed to providing you with high-quality digital products and ensuring your satisfaction. Please review our refund and returns policy below.

Digital Products:

Due to the nature of digital products, which are non-tangible and immediately accessible upon purchase, we have specific guidelines for refunds and returns:

1. Refund Eligibility:
   • Refunds are only available if the digital product is defective or if there is a technical issue preventing access to the purchased content. Please contact us within 7 days of purchase if you experience any issues with the product.
2. Refund Process:
   • To request a refund, please email our support team with the following information:
     • Your order number
     • A detailed description of the issue or defect
     • Any relevant screenshots or evidence demonstrating the issue
   • Our team will review your request and, if approved, process the refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
3. Non-Refundable Items:
   • We do not offer refunds for digital products if you have successfully accessed and used the content, or if the issue was resolved through technical support.
4. Returns:
   • Since our products are digital and delivered electronically, we do not accept returns. If you have any questions or concerns about a product before purchase, please contact our support team for assistance.

Technical Issues and Support:

• If you encounter any technical issues with your purchase, please reach out to our support team as soon as possible. We are here to assist you in resolving any problems to ensure you can fully enjoy your product.